This course is a comprehensive guide to conducting effective retrospectives, turning lessons learned from any initiative into actionable insights that drive continuous improvement. Participants will gain the skills necessary to facilitate a productive retrospective, identify beneficial actions, and implement changes to address the initiative’s detrimental aspects.

You will be introduced to a lessons-learned canvas, developing feedback loops that gain traction, and a reporting system that gets decision-makers’ attention. This 2-hour course is delivered in-person or live online.